Share genuine experiences
Reviews should reflect your own experience with a restaurant. Do not post fabricated reviews, coordinated ratings, copied reviews, or content submitted in exchange for undisclosed compensation.
Be specific, not abusive
Describe food, service, atmosphere, value, accessibility, or other relevant details. Harassment, threats, hate, doxxing, sexual exploitation, or attacks on private individuals are not allowed.
Disclose conflicts
Owners, managers, employees, close relatives, agencies, and competitors should not review a business where they have a material conflict of interest. Business owners can instead use the Business Portal to maintain listing information.
Keep listings accurate
Restaurant submissions and edits should use accurate names, locations, contact details, operating hours, and photos. Do not impersonate another business or claim a listing without authority.
No spam or harmful content
Do not post repetitive promotions, malware links, scams, illegal-content solicitations, or content designed primarily to manipulate rankings or search.
Moderation and appeals
AkayPH may reject, remove, archive, or restrict content that violates these guidelines or creates a safety or integrity risk. Eligible rejected reviews, business submissions, and claims may be appealed through the available in-product flow.
Report problems
Use the report controls on restaurant and review pages, or contact support for issues that cannot be reported in-product.
Effective: August 18, 2026